Allwayswithyou
UX writing iteration details
the ux writing process
Scenario: Dashboard
The user wants to see how his mother’s day has been and check in on her biometric data. Has she eaten? Is she sleeping enough?
Our User Feels
Concerned, anxious, wants immediate answers
Our Goal
Present only the most-relevant information to him based on his preferences in an easy-to-find location within the app
Tone
informative, simple, encouraging
Scenario: Navigation
User wants to quickly and easily see an overview of his mother’s day and if there are any concerns or needs for action to be taken.
Our User Feels
Inquisitive, looking for quick information, impatient
Our Goal
Provide a navigation menu that is intuitive and easy to use and alerts him to needs for action
Tone
Informative, directive, simple
Scenario: Sleep Data
User wants to know how if his mother’s been getting enough sleep
Our User Feels
Concerned, wants to be able to interpret data and know if the amount his mother gets is within a healthy range.
Our Goal
Provide detailed information on his mother’s sleep habits and let him know what action to take
Tone
Informative, encouraging, insightful, congratulatory